Payment Method

Welcome to Canzay! We strive to provide a smooth and secure shopping experience by offering multiple trusted payment options. This page outlines the payment methods we accept, security measures, and important guidelines related to payments on our website.

By placing an order with us, you agree to our payment terms and conditions.

1. Accepted Payment Methods

At Canzay, we accept the following payment methods to ensure a hassle-free checkout process:

✔️ American Express
✔️ Visa Cards
✔️ MasterCard
✔️ Diners Club
✔️ JCB
✔️ Maestro

2. Payment Processing

✔️ Once you place an order, the payment will be processed immediately to secure your purchase.
✔️ All transactions are securely encrypted to protect your financial details.
✔️ Your payment method must have sufficient funds available for the transaction to be approved.

If a payment is declined, please check with your bank or card provider to ensure there are no issues.

3. Currency & Pricing

✔️ All prices on our website are displayed in Canadian Dollars (CAD).
✔️ If your payment method uses a different currency, your bank may apply currency conversion fees or an exchange rate adjustment.
✔️ The final amount charged will be based on the exchange rate determined by your card provider at the time of purchase.

4. Payment Security & Encryption

Your security is our top priority. To ensure safe transactions, we use:

🔒 SSL (Secure Socket Layer) Encryption – Protects your payment information during checkout.
🔒 PCI-DSS Compliance – Our payment gateways meet industry security standards to safeguard your financial data.
🔒 Fraud Protection Measures – Transactions are monitored to detect and prevent fraudulent activities.

We do not store your credit card details on our servers. All transactions are securely processed through trusted payment providers.

5. Taxes & Additional Charges

✔️ All orders may be subject to applicable sales taxes based on your shipping address.
✔️ Some banks or card providers may apply transaction fees or foreign exchange fees if applicable.
✔️ Canzay is not responsible for additional fees imposed by your bank.

6. Payment Authorization & Verification

✔️ For security reasons, some orders may require additional verification before processing.
✔️ If verification is required, we will contact you via email or phone to confirm your payment details.
✔️ Failure to respond to verification requests may result in order cancellation.

To avoid delays, please ensure that your billing details match your payment method information.

7. Order Confirmation & Receipt

✔️ Once your payment is successful, you will receive an order confirmation email with a receipt.
✔️ The receipt will include the order summary, total amount paid, and payment method used.
✔️ If you do not receive a confirmation email, please check your spam folder or contact our support team.

8. Failed or Declined Payments

If your payment is declined, consider the following:

✔️ Ensure that your card details (number, expiry date, and CVV) are entered correctly.
✔️ Check if your bank has placed restrictions on your card.
✔️ Make sure your card has sufficient funds available.
✔️ Contact your bank or card issuer to resolve any issues.

If the issue persists, try using an alternative payment method.

9. Refunds & Payment Reversals

✔️ Refunds are processed back to the original payment method used for the purchase.
✔️ Refunds may take up to 7 business days to appear in your account, depending on your bank.
✔️ If your card has expired or is no longer active, please contact your bank for assistance.

For more details, refer to our Return & Refund Policy.

10. Contact Us

If you have any questions or concerns about our payment methods, feel free to reach out to us:

📍 Canzay
📞 Phone: +1 778-655-5214
📧 Email: support@canzay.com
🏢 Address: 54 Lebreton St N, Ottawa, ON K1R 7H4, Canada

Thank you for shopping with Canzay! We appreciate your trust and strive to provide a secure and convenient payment experience.